Statement of Privacy

Updated 01/27/2023

Cypress Financial Recoveries, LLC. (hereinafter referred to as “CFR”) is committed to protecting your privacy. This Statement of Privacy applies to CFR’s websites and governs data collection and usage at all CFR sites; it does not apply to other online or offline sites, products or services. Our online services are meant for adults and are not directed to children. We do not knowingly collect personal information from children under 13 without permission from a parent or guardian. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

CFR collects personal information, which may include your e-mail address, name, home or work address, telephone number, social security number, account balances, transaction history payment history. CFR collects this information from information provided by you; information about your transactions with affiliates, non-affiliated third parties or us.

CFR does not collect any information about your computer hardware and software; including information about the browser, devise or operating system that you are using. Nor does CFR track or collect information from your online activities over time and across different websites.

Use of your Personal Information

CFR uses your personal information to process and service your account. CFR does not share your personal information with affiliates or nonaffiliated third parties except as necessary to service or maintain your account, and as authorized by law. We disclose personal information to affiliates and nonaffiliated third parties only for our everyday business purposes, and only to the extent necessary for us to service or maintain your account in the ordinary course of our business.   We have contractual agreements with nonaffiliated third parties that prohibit their disclosure or use of your personal information other than to carry out the purposes for which it was shared. Some of the purposes for which the information may be shared include processing transactions, maintaining or servicing account(s), responding to court orders and legal investigations, or as otherwise permitted by law. 

Examples of companies we may share information with include:

  • Our vendors who assist us in servicing your account;
  • Our clients, the creditor on the accounts we service; and 
  • Other entities with whom you tell us to share your personal information. 

Security of your Personal Information

To protect your personal information from unauthorized access, CFR uses security measures that comply with federal law. CFR provides employee training in the proper handling of personal information and restricts access to nonpublic personally identifiable information about you to those employees determined by us to have a need to know the information.  We maintain strict physical, electronic, and procedural safeguards to protect your information from unauthorized access by third parties. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive from us. Although we take extensive measures to protect your personal information, unfortunately, no data transmission over the Internet or wireless network or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately contact us at

Contact Us

If you have any questions about this Notice, please contact Customer Service at

Changes to this Statement

This Statement of Privacy is effective as of 4/9/2019. CFR may update or change this Statement of Privacy from time to time. If there are material changes to this Statement, CFR will notify you as required by law, such as by posting the revised privacy statement on this page with a new “last updated” date.   CFR encourages you to periodically review this Statement for updates. This Statement of Privacy was last updated on 01/27/2023.