PAYMENT TERMS AND CONDITIONS

Updated 01/27/2023

I AGREE TO THE TERMS AND CONDITIONS OF USING THE PAYMENT METHOD DESIGNATED BY ME AND AUTHORIZE CYPRESS FINANCIAL RECOVERIES, LLC. OR ITS AGENT TO PROCESS THE PAYMENTS SUBMITTED THROUGH THIS ONLINE PAYMENT PORTAL.

I ACKNOWLEDGE AND AGREE THAT MY PAYMENT DOES NOT ALTER OR AFFECT THE 30 DAY PERIOD IN WHICH I HAVE THE RIGHT TO EXERCISE THE RIGHTS OUTLINED IN ANY VALIDATION LETTER WHICH MAY BE OR MAY PREVIOUSLY HAVE BEEN SENT TO ME IN CONNECTION WITH MY DEBT.

Welcome to the Payment Terms and Conditions (the “Terms and Conditions”) for use of the Online Payment Portal for Cypress Financial Recoveries, LLC, together with its parent, affiliates, subsidiaries and agents (“Cypress Financial Recoveries, LLC”). The Terms and Conditions are applicable to all payments submitted through the Online Payment Portal.

Please note that your use of this Payment Portal is also governed by our Terms of Use and Privacy Policy, as well as all other applicable terms, conditions, limitations and requirements contained on the https://www.cfrfinancial.com website, all of which are incorporated into these Terms and Conditions.  If you choose to use this Payment Portal to make a payment, you accept and agree to these Terms and Conditions.

1)  SCOPE OF TERMS AND CONDITIONS

These Terms and Conditions govern your use of the Cypress Financial Recoveries, LLC Online Payment Portal (the “Payment Portal”). As used herein, the words “you” and “your” refer to the user of the Cypress Financial Recoveries, LLC website and Payment Portal. The words “we”, “our” and “us” refer to Cypress Financial Recoveries, LLC, its parents, subsidiaries, affiliates and agents.  Utilizing the Payment Portal will enable you to make payments on your Cypress Financial Recoveries, LLC account(s) online. Cypress Financial Recoveries, LLC reserves the right to refuse this payment option service and the use of specific payment methods to anyone or any user without notice for any reason at any time, in its sole discretion..

2) AUTHORIZATION FOR PAYMENTS

To use the Payment Portal, you must designate a valid debit card, check, or electronic check (“Payment Method”). Each time you initiate a transaction(s), you authorize Cypress Financial Recoveries, LLC or our agent to draw a check or draft, initiate an automated clearing house (ACH) debit, and/or charge your Payment Method, in your name to the bank account you specify, payable to us or to our agent, in the amount of the transaction, on the date(s) specified (“Billing Date”) of the month(s) of payment according to the schedule (one-time or recurring) that you have affirmatively designated and authorized. Your transaction must be payable in U.S. dollars.

By submitting a payment using your designated Payment Method, you agree that: (a) you have read, understand and agree to these Terms and Conditions, and that this agreement constitutes a “writing signed by you” under any applicable law or regulation, (b) you consent to the electronic delivery of the disclosures contained in these Terms and Conditions, (c) you authorize Cypress Financial Recoveries, LLC or its agent to make any inquiries we determine may be necessary to validate any dispute involving your payment, (d) you authorize Cypress Financial Recoveries, LLC or its agent to initiate one or more drafts or ACH debit entries (withdrawals) or the creation of an equivalent bank draft for the specified amount(s) from your bank account, and (e) you authorize the financial institution that holds your bank account to deduct such payments, debit your debit card, and to initiate any debit or credit entries to your bank account in the amount of such payments or corrections.

3) CHARGES

Prior to making a payment through the Payment Portal, please ensure that you have enough money in your designated bank account to cover the payment. For each transaction, your bank may assess its customary per-check or item-handling charge or its customary charge for each dishonored check or draft. If any transaction is not honored by your bank, we have the right to collect the amount from you as permitted by applicable law. If this happens, we may cancel your right to make payments using the Payment Portal.  It is your responsibility to make sure that your Payment Method information and contact information are current at all times.

4) PAYMENT PROCESSING FOR ONLINE PAYMENTS

Payments made through the Payment Portal before 5:00 pm EST on business days (Monday-Friday) will be processed within 24 hours of receipt.

5) CUSTOMER SERVICE

Transactions that we process using your Payment Method will appear on the statement issued by your bank or other financial institution as “Cypress Financial Recoveries, LLC.” All questions relating to any transactions submitted through this Payment Portal should be directed to us. You may contact us regarding any payments submitted through this Payment Portal by writing to us at 2141 NE 2nd Street, Ocala, FL 34470 or by phone at 1-877-234-5904. You may also view your transaction history at any time in the Payment History screen.

6) REPORTING ERRONEOUS TRANSACTIONS

If you believe that any payment transaction initiated by Cypress Financial Recoveries, LLC is erroneous, or if you need more information about a transaction, you should contact us by writing to us at 2141 NE 2nd Street, Ocala, FL 34470 or by phone at 1-877-234-5904. Please notify us as soon as possible should you have reason to believe that someone has attempted to complete a payment using this Payment Portal without your permission. Federal law limits your liability for any fraudulent, erroneous, or unauthorized transaction from your bank account based on how quickly you report it to your financial institution. You should contact your financial institution for more information about the policies and procedures that apply to your account, including any limits on your liability.

7)  OUR LIABILITY FOR CERTAIN TRANSACTIONS OR PAYMENTS

We will not be liable to you in the following instances: (1) if, through no fault of ours, your account does not contain enough money to complete the transaction; (2) if the funds in your account are subject to legal process or other encumbrance restricting the transaction; or (3) if circumstances beyond our control prevent the transaction, despite reasonable precautions that we have taken.

8)  DISCLOSURE OF PAYMENT INFORMATION TO THIRD PARTIES

To ensure the protection of your privacy, we will not disclose any information about your online payment transactions to any person, except as follows:

  1. as necessary to complete transactions ;
  2. as required to our employees, auditors, service providers, attorneys, or agents in the course of their duties; 
  3. to validate or verify any dispute involving payment, including with a third party, such as a financial institution or credit bureau (or, for Massachusetts residents, a consumer reporting agency as defined in chapter 93 of the Massachusetts General Laws); 
  4. in order to comply with orders of any government agency or court of competent jurisdiction; 
  5. to persons authorized by law in the course of their official duties; or 
  6. after receiving your express written permission. 

9) CONSENT TO ELECTRONIC COMMUNICATION

You should print and retain a copy of all disclosures and communications. You agree to accept all disclosures and other communications between you and us on this website or at the primary e-mail address associated with your account. By clicking ‘I Agree,’ you also are consenting to receive an electronic confirmation of your enrollment in this service to the e-mail address you have provided to us. We reserve the right to send the confirmation via paper under certain conditions. Cypress Financial Recoveries, LLC reserves the right to stop delivery of the electronic confirmation in its sole discretion. In order to receive the electronic confirmation, you must have access to a personal computer with a 128-bit JavaScript-enabled browser, internet access and a valid electronic mail account supported by software that enables you to receive electronic communications. In order to store electronic communications from Cypress Financial Recoveries, LLC, you will need a printer connected to your computer to enable you to print such communications for storage in your off-line files, or a hard drive or a disk drive to download the electronic confirmation communication for storage on your computer. Cypress Financial Recoveries, LLC will not provide paper copies of the electronic confirmation letter.

10) TERMINATION

If you close the bank account you have designated as your Payment Method on this Payment Portal, you agree to notify us first and to stop authorizing and initiating payments using that Payment Method on the Payment Portal.

11)  NOTE FOR MASSACHUSETTS RESIDENTS

GENERAL DISCLOSURE STATEMENT:

Any documentation provided to you which indicates that an electronic fund transfer was made shall be admissible as evidence of such transfer and shall constitute prima facie proof that such transfer was made.

The initiation by you of certain electronic funds transfers from your account will, except as otherwise provided in this Terms and Conditions, effectively eliminate your ability to stop payment of the transfer.

UNLESS OTHERWISE PROVIDED IN THIS TERMS AND CONDITIONS, YOU MAY NOT STOP PAYMENT OF ELECTRONIC FUND TRANSFERS; THEREFORE, YOU SHOULD NOT EMPLOY ELECTRONIC ACCESS FOR PAYMENTS UNLESS YOU ARE SATISFIED THAT YOU WILL NOT NEED TO STOP PAYMENT.

DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES:

If you give us your written authorization to disclose information about you, your account or the transactions that you make to any person, that authorization shall be effective until we receive written notification from you to cancel such authorization, unless otherwise agreed or permitted by law, or as outlined in Section 8.

12)  CHANGES TO THESE TERMS AND CONDITIONS:

We may, in our sole discretion, make changes to these Terms and Conditions, Terms of Service and/or its Privacy Policy at any time and without notice to you. If any change is found to be invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any other changes or the remainder of these Terms and Conditions. We reserve the right to subcontract any of our rights or obligations under these Terms and Conditions.

YOUR CONTINUED USE OF YOUR BANK ACCOUNT AS A PAYMENT METHOD ON THIS PAYMENT PORTAL AFTER WE CHANGE THESE TERMS AND CONDITIONS, TERMS OF USE AND/OR ITS PRIVACY NOTICE CONSTITUTES YOUR ACCEPTANCE OF THESE CHANGES.