Our Story

Founded in 2005…

CFR specializes in collecting receivables that have been charged-off by either the credit originator or another debt servicing organization.

Cypress Financial Recoveries, LLC (CFR) believes in a Customer-Centric Service Philosophy, based on Respect, Honesty, and Fairness.

Together with its management and financial expertise, CFR has achieved success in the marketplace by leveraging deep relationships with attorneys and financial organizations. The Company generates remarkable results by utilizing a highly focused and disciplined approach.

We believe that putting our consumer’s needs in the center of operations will lead to a smoother relationship between us and the consumer, effectively enhancing collection efforts sustainably.

In essence, CFR is committed to treating customers and clients with respect and integrity, in a quest for excellence in collections, compliance and customer service.

As a growing and innovative company, we welcome any comments and suggestions for performance and improvements.

State of the Art Collection Software

Our state-of-the-art online collection software, (developed by us and regularly updated to comply with CFPB proposed rules and regulations) gives us a key advantage over older and ever more outdated collection systems and methods. In fact, most of the trouble and setbacks that other companies run into during their collections are related to the old model of collection they are founded on. Some have found ways to patch the holes and work around the key issues that inhibit collections, hoping to comply with CFPB rules and regulations.  Still, their old and too often outdated models of collection make their entire enterprise slow and undynamic.

Transparency

Transparency is something we value at CFR; allowing the client to see exactly what is going on with their accounts. We want the clients to feel that we take them seriously and that, while we are doing our job, we never the less value their needs.

Customer Centric Service

Furthermore, our new technology gives the consumer the ability to view (limited information) and pay their accounts online. Features like a debt calculator help customers determine the amount they are able to pay us based on their income, while another feature will suggest the most appropriate (minimum) monthly payment amount to the customer. That way we help the customer pay off his debt without being a existential burden to them.

Robust Media Handling

Robust media handling further streamlines our workflow, eliminating missing-media related discrepancies. Our media handling is largely automated, using a Media-Portal to upload and download media and offering the availability to run reports. This is one of the largest weaknesses and bottlenecks for many companies. Running reports on accounts is now a breeze, allowing for accounts to pass on to the next work-phase much quicker.

Manager of Consumer Debt Portfolios